Creators
Etsy Heroes: 2000 px, Own Photos, No Supplier Corner Marks
Clean Etsy handmade product photos with AI: remove table clutter and stray stickers, keep craft texture clear, and export HD listing shots that meet marketplac…
Written by Backgroundcanvas Editorial, the team that builds these image tools. We disclose that affiliation here. Platform sizes and rules below come from the linked official docs, not from a lab bake-off.
The mug still has the caster’s bug in the corner
Etsy’s image help recommends listing photos at least 2000 pixels in width and height. The first photo should be at least 635×635 so it does not sit lower in search. It also says the first photo should be horizontal or square, and to use the thumbnail tool so square, portrait, and landscape crops still show the piece. Makers still upload a booth JPEG with a supplier watermark, a phone brand mark, or a wholesale stamp across the glaze. The job is to clear that mark from a photo you took — Etsy also tells sellers to use their own photographs. This pass is watermark cleanup, not a tour of every tool, and not a lifestyle set you did not shoot.
Paint the mark, keep the glaze
Upload the listing still. Brush only the logo-shaped or semi-transparent overlay — caster bugs, stock-library marks, phone watermarks. Zoom to 100% on glaze, leather grain, or knit. You want the original texture, not a plastic patch. A handwritten “$24” card is lettering; route that after the mark, then come back. Mixing price and logo in one stroke is why a handle still shows a yellow smear. If auto ate a letter of your own shop stamp that you intended to keep, you need the layered file.
Size versus the 10MB cap
Work toward Etsy’s 2000 px habit. Uploads here accept JPG, PNG, WebP, or AVIF up to 10MB and 6000×6000 px. A 2400 px JPEG under 4MB typically returns in under 60 seconds. Then open Etsy’s thumbnail adjustment and check all three crops. Center the mug with a border so a square search tile does not clip the handle. Do not upload a 400 px Instagram screenshot and hope 2000 px will appear. Name files `sku-hero-clean.jpg` versus `sku-booth-original.jpg`.
Own photos, honest goods
Clearing a mark on your booth still is shop ops. Lifting another maker’s listing is not — and the buyer will notice when the ceramic arrives without the painted flower the stolen JPEG showed. Do not reconstruct a chip you will ship. Do not clone a second earring to look like a pair you do not make. Production partners belong in the listing fields, not as someone else’s product photo.
The other photos in the set
Etsy allows many stills per listing. Hero is the mark-free, centered piece. Slot two is a second angle. Slot three is a scale or in-hand shot. Slot four is a flaw you must disclose. Do not burn a fifth Story sticker into the hero. If a neighbor’s booth banner is in frame, crop or isolate only if this article’s job is the mark; a full background cut is a different pass. Keep this page on the stamp.
When to ask the supplier for a clean file
If the only 2000 px file is a catalog download with a mandatory credit, read the license. Reconstruction will not create rights. Ask for a clean export. A second auto pass will not invent pores in leather. When the listing needs a hero tonight and the caster bug is still in the corner, clear the mark, preview the three thumbnails, and ship a photo of the thing you actually mail.
Shop banner is a different crop
Mini and big shop banners are wide strips in Etsy’s table. Do not stretch the listing hero into a banner and call it a new shoot. Letter the shop name in the banner file separately. When search still shows a wholesale stamp across the glaze, clear the overlay and leave the clay alone.
What Etsy will crop anyway
The first photo should be landscape or square so the focal point survives thumbnail crops. A tall 9:16 booth still will lose the top of a vase in search. Compose with a border. The 635×635 floor is about the first photo sitting lower in search if you undershoot — it is not a reason to upscale a 400 px WhatsApp forward. Start from a real 2000 px master.
Fair weekend batch
Ten SKUs, marks first, then the thumbnail tool. Skip neighbor banners you cannot crop. Skip files you did not shoot. When the listing needs a hero tonight and the caster bug is still in the corner, clear the mark, preview the three thumbnails, and publish a photo of the thing you actually mail.
Video is not a substitute for the first still
Etsy allows short listing video. A mark-free first photo still does the search tile. Do not skip the 2000 px still because you filmed a turntable. When search still shows a wholesale stamp across the glaze, clear the overlay and leave the clay alone.
When the kiln is done and the JPEG still belongs to the caster’s preview, clear the bug, hit 2000 px, and use the thumbnail tool before you publish.
Friendly links: Etsy Help: image requirements and best practices.